Last updated: November 5, 2026
1. Introduction
Welcome to the EPSIVO website, operated by Shenzhen Epsivo Technology Co., Ltd. (“EPSIVO”, “we”, “us” or “our”). These Terms and Conditions describe the rules for accessing and using this website and its publicly available product information, technical materials and inquiry functions.
These website terms concern use of the website. They do not replace any quotation, purchase order, warranty document, distribution agreement or other written commercial contract.
2. Purpose of the Website
The website provides general information about EPSIVO variable frequency drives (VFDs), motor control products, applications, technical resources and related business services. Its principal purpose is product information and business communication, including inquiries and requests for quotations.
The website is not presented as an online checkout service. Sending a message or requesting a quotation does not, by itself, create a purchase agreement.
3. Product Information and Accuracy
We endeavor to keep product information useful and reasonably accurate. However, product descriptions, photographs, dimensions, specifications, features, configurations, availability and documentation may change, and different models or versions may have different capabilities.
Before ordering or selecting a product for a particular installation, you should confirm the current specifications, model code, application conditions and suitability with EPSIVO. General content on the website is not a substitute for model-specific technical documentation or professional engineering assessment.
4. Quotations and Commercial Arrangements
Requests submitted through the website are invitations to begin business communication and are not orders accepted by EPSIVO. Prices, lead times, delivery arrangements, technical requirements and other transaction-specific conditions are determined by the applicable quotation, order confirmation and/or written agreement between the parties.
Unless expressly stated otherwise in a separately agreed document, website content is informational and does not constitute a binding offer to sell a particular product at a specified price or on specified terms.
5. Technical Documents and Safe Use
Publicly available manuals, brochures, specifications and downloadable resources are intended to support product understanding and evaluation. Please use the documentation appropriate to the exact product model, hardware configuration and document revision.
Electrical installation, commissioning, maintenance and troubleshooting should be carried out by qualified personnel following the product documentation and applicable safety requirements. Do not rely on a general marketing description as the sole basis for a safety-critical decision.
6. Intellectual Property
Except where otherwise indicated, the website’s branding and original text, product imagery, graphics and other protected content are owned by EPSIVO or used with authorization from the relevant rights holders.
You may view publicly accessible content for legitimate product research and business reference. Except as allowed by applicable law or a separate license, you may not reproduce, distribute, modify or exploit protected website content for unrelated commercial purposes without appropriate authorization.
Product and third-party names and marks remain subject to their respective owners’ rights.
7. Product Warranties
Any product warranty is governed by the applicable EPSIVO product warranty statement and the relevant commercial agreement. These website Terms and Conditions do not create additional warranty coverage or change the terms of an existing agreement.
For questions about the warranty applicable to a particular order or product, please contact EPSIVO directly.
8. Acceptable Use
You must not use the website in a manner that violates applicable law, interferes with its normal operation or security, attempts unauthorized access to systems or data, introduces malicious code, or misuses contact or inquiry functions.
We may take reasonable steps to protect the website and its users from misuse, subject to applicable law.
9. Links to External Websites
The website may link to resources maintained by third parties. Such links are provided for convenience and do not necessarily imply that EPSIVO endorses the third party or controls its content, security or privacy practices.
10. Website Availability and Disclaimers
We aim to keep the website available and the information current, but cannot guarantee uninterrupted access or that every general description will be suitable for every application, product version or business requirement.
11. Privacy and Cookies
Your use of the website may involve the handling of personal information or cookies. Please refer to our Privacy Policy and Cookie Policy for further information.
12. Changes to These Terms
We may update these Terms and Conditions to reflect changes in the website, our business or applicable requirements. The current version will be available on this page with the updated date.
13. Applicable Law and Disputes
Any product purchase, quotation or other commercial relationship is subject to the law and dispute-resolution provisions, if any, set out in the applicable written agreement. These general website terms do not establish a separate exclusive court or arbitration forum.
14. Contact Us
Shenzhen Epsivo Technology Co., Ltd. (EPSIVO) Business contact address: Room 701, Building 3, No. 68 Xingzhou Road, Shatian Town, Dongguan City, Guangdong Province, China Email: overseas@szepsivo.com Phone: +86 769 88860169